+256 768 355043| info@kbglobalrefinery.com| Mon-Fri: 8AM - 6PM
Privacy Policy

Your Privacy Matters to Us

KB Global Refinery is committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Data ProtectionGDPR CompliantPrivacy First
Last Updated:July 10, 2026

1. Introduction

KB Global Refinery Company Limited ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our website and services, you agree to the collection and use of information in accordance with this policy. We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act of Uganda.

2. Information We Collect

We collect several types of information for various purposes to provide and improve our services to you.

Personal Information

While using our website and services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include:

  • Full name and title
  • Email address
  • Phone number
  • Company name and position
  • Physical address
  • Country of residence
  • Communication preferences

Usage Data

We may also collect information about how you access and use our website ("Usage Data"). This Usage Data may include:

  • Internet Protocol (IP) address
  • Browser type and version
  • Pages you visit on our website
  • Time and date of your visit
  • Time spent on pages
  • Unique device identifiers
  • Other diagnostic data

3. How We Use Your Information

KB Global Refinery uses the collected data for various purposes:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To allow you to participate in interactive features of our website
  • To provide customer support
  • To gather analysis or valuable information to improve our services
  • To monitor the usage of our website
  • To detect, prevent and address technical issues
  • To fulfill any other purpose for which you provide it

4. Data Storage and Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Encryption

All data transmitted between your browser and our servers is encrypted using SSL/TLS technology.

Access Control

Access to personal data is restricted to authorized personnel only.

Regular Audits

We conduct regular security audits to ensure the integrity of our systems.

5. Cookies and Tracking

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Essential Cookies

Required for the basic functionality of our website.

Analytics Cookies

Help us understand how visitors interact with our website.

Preference Cookies

Remember your preferences for a better browsing experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. Data Sharing and Disclosure

We may share your personal information in the following situations:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you.

8. Children's Privacy

Our services are not directed to anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email

info@kbglobalrefinery.com

Phone

+256 768 355043

Address

Major Road, Entebbe
Kampala, Uganda