Got Questions? We've Got Answers

KB Global Refinery trades in a wide range of precious metals including Gold (Au), Silver (Ag), Palladium (Pd), Tin (Sn), Copper Cathode (Cu), and Coltan (Ta/Nb). We source these metals from responsible mining operations across East Africa, ensuring quality and ethical practices.

We offer high-purity precious metals with gold purity up to 98% (23K), silver up to 97%, and other metals meeting international standards. Our state-of-the-art refining processes ensure the highest quality and consistency in every batch.

Our precious metal prices are based on the LBMA (London Bullion Market Association) benchmark prices, which are set twice daily. We also consider market conditions, supply and demand dynamics, and our commitment to providing competitive and transparent pricing to our clients.

Our gold refining process involves several stages: initial testing and assaying, melting and chlorination, electrolytic refining, and final quality control. We use state-of-the-art technology to achieve purity levels up to 98%.

Yes, we provide world-class secure vault storage solutions with 24/7 security monitoring, climate-controlled environments, and comprehensive insurance coverage. Our storage facilities are designed to meet the highest international security standards.

You can open an account by visiting our Account Opening page. We offer three types of accounts: Standard Corporate Account, Refiner Partner Account, and International Trader Account. Each has specific requirements designed to meet different client needs. Our team will guide you through the process.

The required documents vary by account type but generally include: valid identification (passport or national ID), proof of address, business registration documents (for corporate accounts), tax identification number, and bank reference letters. Specific requirements are detailed on our Account Opening page.

Absolutely. We are committed to responsible sourcing, environmental stewardship, and sustainable practices. Our operations are designed to minimize environmental impact through energy-efficient processes, waste reduction, and support for sustainable mining practices across East Africa.

The minimum weight for gold refining at KB Global Refinery varies depending on the specific requirements and the type of material. For standard refining, we typically work with weights starting from 1 kilogram. For larger commercial quantities, we can handle up to 500 kilograms or more.

Yes, we offer innovative digital asset tokenization services for precious metals. This service enables digital ownership and seamless global trading of precious metals through blockchain technology. Our platform provides secure, transparent, and efficient tokenization of physical precious metals.

The account opening process typically takes 3-5 business days once all required documents are submitted and verified. Our team works diligently to ensure a smooth and efficient onboarding experience. For urgent cases, we offer expedited processing options.